Singapore Car Rental with Driver by the HL Travel & Limousine Services (with Tour Guide Add-on)

**Pick-up & Drop-off** * Pick-up and drop-off are available from the airport and hotels within Singapore City. **Itinerary** * Suggested itineraries will be shared in advance. * Our team will liaise with the customer before the trip to finalize the route. * On the day of service, the itinerary remains flexible. **Suggested Itineraries (Examples):** * 4H Half-Day: Haji Lane → Merlion Park → National Gallery → ArtScience Museum → Garden By The Bay. * 8H Full-Day: Haji Lane → Kampung Glam → Merlion Park → National Gallery → Chinatown → Little India → Garden By The Bay → Marina Bay Sands. **Tour Guide Service:** * Tour Guide Services are available for Hourly Car Charter packages. * Available in English, Chinese, Korean, and Japanese. **Add-ons** * Add-ons such as Last-minute Booking Fee, Child Seat, Tour Guide Services are available. Add units upon checkout in order for add-on services to be provided. * Additional add-ons requests after checkout may be accommodated at the operator/driver's discretion. The operator/driver reserves the right to reject additional requests. Additional fees apply and these may be paid directly to the driver/operator. **Waiting Time & Overtime** * Waiting time starts from the scheduled pickup time (or actual flight landing for airport pickups). * Complimentary 15 minutes waiting time for One Way City Transfer. * After complimentary waiting time, additional charge: * 15 mins delay = SGD15 * Overtime Charges are payable directly to the driver on the day of the service. **Passenger & Luggage Policy** * Luggage capacity is based on standard luggage size (53 × 35 × 23 cm). * Oversized luggage (e.g., strollers, golf bags, surfboards) may reduce total capacity. * If a tour guide is added, passenger capacity decreases by one seat. * Please inform us in advance if bringing oversized items to ensure the correct vehicle is allocated. **Important Reminders** * Avoid eating or drinking in the vehicle * No smoking in the vehicle ** All vehicles and drivers are licensed by LTA for limousine/private hire services. * All tour guides are licensed by STB. * Indicate the desired pickup/drop off location and pickup time at the checkout page. * The guest is responsible for ensuring the accuracy of all details indicated at the checkout page. **Inclusions** * Parking Charges, ERP fee and Sentosa Gantry Fee are included in the charter rate.

## Vehicle information - Car model: Standard Sedan ## Luggage Information - Standard Luggage Size: 53cm x 35cm x 23cm. Larger bags will be considered 2 pieces - The operator has the right to refuse a reservation if the group size or luggage exceeds the capacity of the reserved vehicle. In this case, no refunds will be issued ## Booking Requirements - Important: Infants and children must be included in the passenger headcount - If a tour guide is added, passenger capacity decreases by one seat. - Please inform us in advance if bringing oversized items to ensure the correct vehicle is allocated. ## Additional information - The driver has the right to refuse a reservation if the group size or luggage exceeds the capacity of the reserved vehicle. In this case, no refunds will be issued - Avoid eating or drinking in vehicles - Singapore law mandates the use of appropriate child seat/booster seat for children under 1.4m in height. Failure to book an appropriate restraint for a child passenger may result in the rejection of your booking at pick-up, with no refund provided. Please ensure that the appropriate unit is selected at checkout. ## Surcharge table - All surcharges are payable in cash directly to the driver - Waiting Time: The driver will wait for you up to 15 minutes from your scheduled pick up time. If you will be delayed, please call the local operator or Klook hotline to inform them of the delay. The driver has the right to charge you SGD15 per 15 minutes. If you are uncontactable after the waiting time, it will be considered a 'no show'. The driver will leave and no refund will be issued - Location Surcharge: SGD applies for any transfer to/from West/North areas: Jurong, Clementi, Buona Vista, Tuas, and Woodlands, Sembawang, Yishun